LF Cloud Privacy Policy

Last updated: April 2026

LF Cloud knows you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By using or accessing the LF Cloud Service in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Service. "Personal Data" means any information that identifies or relates to a particular individual and also includes information referred to as "personally identifiable information" or "personal information" under applicable data privacy laws, rules, or regulations. This Privacy Policy does not cover the practices of companies we do not own or control or people we do not manage.

Information that LF Cloud Collects

In General. We may collect personal information that can identify you such as your email address, phone number, location, and other information that does not identify you. When you provide personal information through our website, the information may be sent to servers located in Canada and other countries around the world. The information we learn from customers helps us personalize and continually improve our services. By agreeing with these terms and conditions you are giving us your consent for collecting and handling this information. Here are the types of information we collect:

Information You Provide: We may collect and store any personal information you enter on our website or provide it to us in any other manner. This includes identifying information, such as your name, address, e-mail address, telephone number, credit card information, and other personally identifiable information. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information you provide for such purposes as responding to your requests, sending you notifications and improving our services, and communicating with you. Your email address is securely used as your username for logging into the Service and to send you important system notifications.

Information from your meters and datalogger: Your dataloggers are constantly measuring, recording, and sending data to LF Cloud servers depending on their model, sensors, and their medium for connecting to the internet. These data are stored on our servers and are associated with the serial number of your device. As the owner of the device you can always delete your device from your account and all the collected data from your device will be deleted from our servers. Your devices depending on their model might send information about their IP, geographical location, geo location coordinates, list of WiFis, Bluetooth devices, and Cellular antennas of their surrounding to our servers. We tag the sensors on the map using this geographic data for ease of management of your devices based on their location. You can delete and disable the geographical location by turning "Off" the "Location" switch without deleting other data coming from your device. Storing location is by default activated for all LF Cloud devices. All geographical information associated with a device can be deleted by turning "off" the location switch or deleting the device from your account. LF Cloud might use this information to improve its services.

Information from other sources: We may also periodically obtain both personal and non-personal information about you from affiliates including business partners, contractors, and other third parties. Examples of information that we may receive include updated delivery and address information, purchase history, and additional demographic information. Use of cookies and other technologies to collect information. We use various technologies to collect information from your computer and about your activities on our site.

Information collected automatically: We automatically collect information from your browser when you interact with us and visit our website. This information includes your IP address, your browser type, and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see "Cookies" below), and the referring website address.

Other Technologies: We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our site. We also may include web beacons in promotional or other e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our website visitors to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming, or other activities.

Cookies: When you visit our website, we may assign your computer one or more cookies, to facilitate access to our site and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our site. If you sign up for our text messaging program, cookies may be used to personalize your experience (e.g. send you personalized text messages). Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our website.

Information collected by Third Parties: We may allow Third Parties, including our authorized service providers, affiliates advertising companies, and ad networks, to display advertisements on our site. These companies may use tracking technologies, such as cookies or web beacons, to collect information about users who view or interact with their advertisements. This information allows them to deliver targeted advertisements and gauge their effectiveness. You may choose whether to receive some Interest-based Advertising by submitting opt-outs. Some of the advertisers and Service Providers that perform advertising-related services for us and third parties may participate in the Digital Advertising Alliance's ("DAA") Self-Regulatory Program for Online Behavioral Advertising. To learn more about how you can exercise certain choices regarding Interest-based Advertising, including the use of Cross-device Data for serving ads, visit http://www.aboutads.info/choices/, and http://www.aboutads.info/appchoices for information on the DAA's opt-out program specifically for mobile apps (including use of precise location for third party ads). Some of these companies may also be members of the Network Advertising Initiative ("NAI"). To learn more about the NAI and your opt-out options for their members, see http://www.networkadvertising.org/choices/. Please be aware that, even if you are able to opt out of certain kinds of Interest-based Advertising, you may continue to receive other types of ads. Opting out only means that those selected members should no longer deliver certain Interest-based Advertising to you but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks). Also, if your browsers are configured to reject cookies when you visit these opt-out webpages, or you subsequently erase your cookies, use a different device or web browser or use a non-browser-based method of access (e.g., mobile app), your NAI / DAA browser-based opt-out may not, or may no longer, be effective.

Monitoring: This site is being monitored by one or more third-party monitoring software(s), and may capture information about your visit that will help us improve the quality of our service.

LF Cloud Information Sharing Policy

In general. We may use the information that we collect about you to:

We use your information to deliver the products and services that you have requested; to perform analysis of our service to improve the quality and security of our services; to manage your account and provide you with customer support; to perform research and analysis about your use of, or interest in, our products, services, or content, or products, services, or content offered by others; to communicate with you by e-mail, postal mail, telephone, and/or mobile devices or send newsletters about products or services that may be of interest to you either from us, our partner companies, or other third parties; to communicate with you with regard to partially completed service requests; to develop and display content and advertising tailored to your interests on our site and other sites; to verify your eligibility in connection with promotional offers; to perform background screening, which may include the use of third parties; to enforce our Terms and Conditions; to publicly-display comments, ratings and reviews, and other content provided by you; to manage our business; and to perform functions as otherwise described to you at the time of collection.

Payment and Financial information. We may use financial information or payment method to process payment for any purchases made on our website, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business. Mobile Apps. If you install one of our apps on your mobile device, your use of the app is subject to the applicable app license agreement.
With whom we share your information
We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our website or while using our Services. Personal information. We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:

• Authorized service providers: We may share your personal information with our authorized service providers as part of our business operations and administration of the Services. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality, and supporting contests, sweepstakes, surveys, and other features offered through our website. We may also release information to collection and/or credit agencies for past-due Service accounts. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
• Marketing Affiliates: When you are referred to us via a third party marketing affiliate, we may share your email address, and other information that you provide, to such marketing affiliate.
• Business partners: When you make purchases, reservations, or engage in promotions offered through our website or our services, we may share personal information with the businesses with which we partner as part of our business operations and administration of the Services.
• Service Professionals: We match your information and service request against our list of Service Professionals. When you submit a service request through our website, you consent to our providing your personal information and request to the Service Professionals we match with your request. Sharing this information with Service Professionals allows them to contact you using the e-mail address or other contact information you provided. In addition, we have other approved contractual partners that fulfill service requests, or that utilize their own Service Professionals to supplement our resource network, and we share your information with them in order to attempt to provide the services requested. If using our services pursuant to a membership with one of our partners, LF Cloud may share your service request activity information with such partners.
• Direct mail partners: From time to time we may share our postal mailing list with selected providers of goods and services that may be of interest to you.
• Other Situations: We also may disclose your information:
• In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
• When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing; to protect and defend the rights, property, or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.
• In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

We may also engage third-party service providers (who will operate under our instructions) to assist us in providing information, products, or services to you, in conducting and managing our business, or in managing and improving our Services. Any third parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern the use, handling, and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties. These entities or their servers may be located either inside or outside of Canada.
Aggregated and non-personal information. We may share aggregated and non-personal information we collect under any of the above circumstances. We may also share it with third parties and our sister companies to develop and deliver targeted advertising on our websites and on the websites of third parties. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers, and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to our website and the most popular features or services accessed. This information does not contain any personal information and may be used to develop website content and services that we hope you and other users will find of interest and to target content and advertising.

Information Security

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software and firmware, which encrypts the information you enter. It is important for you to protect against unauthorized access to your password and your computer. We encourage you to use "https" to access our web application. LF Cloud bears no responsibility for breach of information using if you use "http" to access the application.

Accessible Information

If you have an online consumer account with us, you have the ability to review and update your personal information online by logging into your account. You can also review and update your personal information by contacting us. More information about how to contact us is provided below.

You can also choose to have your account deleted directly through the application's account settings page or disabled by contacting info@loggerflex.com. After you deactivate your account, you will not be able to sign into our website or access any of your personal information. However, you can open a new account at any time. If you deactivate your account, we may still retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our website or our users or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies.

Your choices about collection and use of your information.

Children's Privacy

Our website is a general audience site, and we do not knowingly collect personal information from children under the age of 13.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.

Terms of Use, Notices, and Revisions

If you choose to visit LF Cloud, your visit and any dispute over privacy is subject to this Policy and our Terms of Use, including limitations on damages, and arbitration of disputes. Our business changes constantly, and our Privacy Policy and the Terms of Use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

How to Contact Us

If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us by e-mail or postal mail as follows: Privacy Policy Inquiry LF Cloud, 2-3304 Cambie St., V5Z 2W5, Vancouver, BC, Canada info@loggerflex.com